Setup
Menu is greyed out after launch. Overlay is up, but most toggles will not turn on, including ESP.
Windows says Core Isolation is on. What else should I check before I ticket Support?
Replies on Menu greyed out
- pump_timing
Grey menu means HVCI / Core Isolation reads on in Windows but off in BIOS. Enable it in firmware and reboot.
- fncheats_staff Staff ✓ Solution
A greyed menu with a working overlay is almost always HVCI or Secure Boot off in BIOS. Turn on HVCI, TPM and Secure Boot, reboot, then relaunch in the order on Setup. Cloud DMA needs those on.
- hot_drop_tim OP
Windows definitely says Core Isolation is on though.
- pump_timing
That is the exact trap. Windows says on, firmware is off. Check BIOS directly.
- rotate_early
Also make sure Secure Boot is actually enabled, not just supported - different line in most BIOS.
- hot_drop_tim OP
Secure Boot was off in BIOS. Enabled it, rebooted, every toggle went live. Thank you.
- quiet_lobby
Bookmark this for the next new buyer - it is the number one first-launch issue.
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