Delivery
Paid a few minutes ago and my order is not delivered. Card was charged. I do not see a license in email or on the account page.
Getting nervous. Do I wait, or open Support with the order ID so they can release it?
Replies on Order not delivered
- mat_check
Delivery is instant for me every time. Check the email you used at checkout and the account page - the license usually shows there first.
- fncheats_staff Staff ✓ Solution
Delivery is instant after checkout. If the payment cleared but you do not see access, do not re-pay - open a Support ticket with your order ID and we will release it fast.
- third_party OP
Found the confirmation email but no license in it yet. Card was definitely charged.
- fncheats_staff Staff
Send that order ID via Support. Sometimes a payment sits pending on the processor side and we push it manually within a short window.
- zone_closer
Happened to me once on a card. Support sorted it in about 20 minutes. Do not buy again, just ticket it.
- third_party OP
Ticketed with the order ID and they released access. All good now, thanks.
- mat_check
Glad it sorted. Keep that order ID saved for any future support stuff.
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